Last updated: 4 July 2026
1. Introduction: I am committed to protecting the privacy of visitors to my website and customers. By using this website, you acknowledge that your personal information will be handled in accordance with this Privacy Policy. This policy explains how I collect, use, and protect the personal information you provide when visiting my website or purchasing my books. By using this website, you acknowledge that your personal information will be handled in accordance with this Privacy Policy.
2. Information I Collect
- Personal Information: When you make a purchase, I collect information such as your name, email address, billing address, country, order details, and payment status or payment confirmation. This is necessary to process your order and provide customer support.
- Payment details: Payment card details are processed securely by Stripe. I do not store or have access to your full payment card information.
- Digital Delivery: To deliver your digital books, I use BookFunnel. Your email address is shared with them solely for the purpose of delivering your files and providing download support.
- How information is collected: I collect personal information that you provide directly when placing an order, contacting me, subscribing to my newsletter, or otherwise interacting with my website. Some technical information may also be collected automatically through cookies and website analytics.
3. How I Use Your Information: I use the information I collect to:
- Fulfill and manage your orders.
- Send you order confirmations and download links.
- Respond to your inquiries or support requests.
- Send you marketing communications (only if you have explicitly opted in, such as by joining my newsletter).
- Comply with legal and tax obligations.
- Prevent fraud and protect my business.
- Maintain and improve my website.
4. Data Sharing and Security
- I do not sell or rent your personal information to third parties.
- I may disclose your personal information where required by law or to protect my legal rights.
- I take reasonable steps to keep your information secure and protect it from unauthorised access, loss, or misuse.
- I only share information with trusted third-party service providers that help me operate my business, including payment processing, website hosting, ebook delivery, print fulfilment, email marketing and website analytics.
- International Transfers: Some of my service providers may store or process your personal information outside New Zealand. Where this occurs, I take reasonable steps to ensure your information is protected in accordance with applicable privacy laws.
- I retain personal information only for as long as necessary to fulfil your order, comply with legal obligations, resolve disputes, and maintain business records.
- My website may contain links to third-party websites. I am not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies before providing personal information.
5. Your Rights: Depending on your location and applicable privacy laws, you may have additional rights under applicable privacy laws, including the right to request deletion of your personal information, object to certain processing, or request a copy of your data. If you wish to exercise these rights or have questions about your data, please contact me. Before responding to certain requests, I may ask you to verify your identity to help protect your personal information.
6. Cookies: This website uses cookies to enhance your shopping experience. You can choose to disable cookies in your browser settings, though this may affect the functionality of the store.
7. Updates to this Policy: I may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the website after changes are published constitutes acceptance of the updated Privacy Policy.
CONTACT DETAILS: If you have any questions about this Privacy Policy or how your personal information is handled, please contact me at E.Laine@emersonlaineauthor.com.